Shopify accessibility audit

If you sell into the EU, the European Accessibility Act likely applies to your storefront regardless of where your business or Shopify plan is based. Paste your store URL and get a free, prioritized look at what needs fixing.

Paste your store URL. We scan up to 5 pages against WCAG 2.1 A/AA and EN 301 549.

Where Shopify stores fail accessibility

Shopify merchants customise their storefront using Liquid theme templates, and most accessibility issues live in that customised layer rather than in Shopify's own platform code. In practice, the same handful of areas come up repeatedly:

Product image alt text — often missing or auto-filled with unhelpful filenames pulled from product data.
Menu keyboard access — dropdown and mega-menus built for mouse and touch that can't be opened or navigated with a keyboard alone.
Contrast in theme colours — brand colour palettes applied to text and buttons without checking contrast against the background.
App-injected popups — discount modals, review widgets, and chat launchers added by third-party apps that trap focus or lack labels.

Product pages, collection pages, and navigation menus are usually where these issues concentrate, because that's where theme customisation and app installs do the most work.

What about checkout?

Shopify's checkout is rendered by Shopify itself, and merchants on standard plans can't edit its underlying code. That means an audit — and your remediation effort — is best focused on the storefront: your theme, your product and collection pages, your navigation, and the apps you've installed. That's also where the bulk of genuine accessibility issues actually sit for most stores.

From scan to fix

1.Run the free scan above. You get a legal-risk ranked report of issues found across your storefront pages.
2.Work through the report with your developer, or edit your theme directly — each issue comes with code-level fix guidance so you know exactly what to change and where.
3.Once you've made improvements, publish an accessibility statement with our statement generator to document what was tested and what you've done about it.

What this scan does — and honestly doesn't

Automated scanning, including ours, detects roughly 30% of WCAG success criteria. It's reliable for catching missing alt text, poor colour contrast, unlabelled controls, and keyboard-trap issues in menus and popups. It can't judge whether your product descriptions make sense to a screen reader user, or whether a complex checkout flow is genuinely usable end to end. For stores with higher legal exposure, pair automated monitoring with a manual audit, which typically costs $20,000–60,000 for a full-cycle review or $100–250 per page.

Frequently asked questions

Does this work with any Shopify theme?

Yes. The scanner reads the rendered HTML of your storefront, so it works whichever theme you use — a stock Shopify theme, a purchased theme, or a heavily customised one.

Am I actually in EAA scope?

If you sell to customers in the EU, you're very likely in scope, regardless of where your business or store is hosted. The main exemption is for micro-enterprises — fewer than 10 employees and under €2 million annual turnover. Above that threshold, EU-facing sales generally bring you into scope.

Is an overlay app from the Shopify App Store enough?

No. The European Commission's position is that overlay widgets alone do not achieve EAA compliance, and more than 800 businesses using overlay widgets have been sued over accessibility despite having one installed. An overlay modifies your page at runtime — it doesn't change the underlying theme code that a regulator or court would look at.

Scan your store now

Free, instant, and no account required.